What is the check-in and check-out time?
Check-in: Our standard check-in time is 3:00 PM. However, we offer flexible check-in options if the villa is available earlier. Please contact us in advance to arrange an early check-in.
Check-out: Our standard check-out time is 11:00 AM. Late check-out can be arranged upon request and is subject to availability. Please let us know if you require a late check-out.
Are pets allowed in the villas?
We understand that pets are part of the family, and we welcome well-behaved pets in some of our villas. Please contact us directly to confirm if your chosen villa is pet-friendly.
What is the cancellation policy?
We offer a flexible cancellation policy to accommodate your travel plans:
- Full refund for cancellations made within 48 hours of booking, provided the check-in date is at least 14 days away.
- 50% refund for cancellations made at least 7 days before check-in.
- No refund for cancellations made within 7 days of check-in.
For specific details, please contact us.
Are cleaning services provided during my stay?
Our villas are professionally cleaned before your arrival, and a one-time cleaning fee is included in your booking. For stays longer than a week, we offer optional additional cleaning services at an extra charge. Please contact us to schedule additional cleanings during your stay.